You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
30 Day Money Back Guarantee:
If you wish to return any of our nutritional or informational products, simply return the
unopened product with a copy of your invoice to the following address below within 30
days from the order date for a full refund of the purchase price, minus shipping,
handling, gift wrap, or other charges. No questions asked!
The item must be returned, unused, in good condition, in original boxes (whenever
possible), and with all paperwork and accessories to ensure full credit.
18750 Unit 408
Tarzana, CA 91356
To our valued customers in California, in compliance with Prop 65 legislation that purports to limit consumer exposure to certain chemicals, Defense Nutrition has placed the following Prop 65 Warning on a selection of products sold in California:
WARNING: ChocoWhey varieties and Enrobed Nibs, ChocoVegan variety and Enrobed Nibs, detox formulas, Muscle & Body recovery. Virilman, Thyrolyn, EstroX contains naturally occurring lead and/or cadmium, which are known to the State of California to cause birth defects or other reproductive harm.
Lead and cadmium are naturally-occurring minerals found in the earth’s soil, rivers, streams and sources of drinking water and can sometimes occur in plant-based food ingredients. Due to our sourcing of 100% natural whole food ingredients, some of Defense Nutrition’s products contain trace amounts of many minerals and metals, including lead and cadmium. California, pursuant to the Safe Drinking Water and Toxic Enforcement Act of 1986 (“Proposition 65”) has established a Maximum Allowable Dose Level (MADL) for lead at 0.5 mcg per day, and for orally consumed cadmium at 4.1mcg per day. One recommended serving of this product contains lead and/or cadmium at levels at or slightly above these levels. None of Defense Nutrition’s products aside from the list above contains more than 0.5 mcg of lead or more than 0.5 mcg of cadmium in a single serving.
Defense Nutrition takes pride in the quality of its products and we are committed to the health and safety of our customers. We are confident in our products and firmly believe that the trace amounts of naturally occurring lead and cadmium that may be present do not present any risk to our consumers’ health.
We at Defense Nutrition and our families use these products everyday, just as you are. Defense Nutrition is committed to continue sourcing only the purest wholesome ingredients and provide cutting edge products tested and analyzed for premium quality and nutritional integrity.
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